Terms of Service

By creating an account or using the Lumis Compliance Sandbox service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

Lumis is a testing sandbox for compliance workflows. It is not a substitute for actual legal, regulatory, or compliance counsel. Always consult qualified legal professionals before deploying compliance logic in a production environment.

Every new Lumis workspace is automatically enrolled in a 14-day Pro trial beginning at account creation. No credit card is required to start the trial.

During the trial your workspace operates at the Pro tier level — including access to API keys, 25,000 simulations per month, 5 API keys, and 90-day audit log retention. The trial is a one-time offer per workspace; it cannot be restarted or extended.

You may upgrade to a paid plan at any time during the trial. If you do, the paid subscription takes effect immediately, the trial ends, and your billing period starts from the upgrade date.

If no paid plan is in place when the 14-day trial expires, your workspace is automatically downgraded to the Free tier. The following changes occur automatically and without further notice beyond the reminder emails described in §4:

• ›Active rulesets: All but your most recently created active ruleset are demoted to read-only Draft status. They are not deleted — they can be re-activated if you upgrade.
• ›Audit log retention: Audit logs older than 7 days are permanently deleted at the time of downgrade. The Free tier retention window is 7 days. See §5 for data-export instructions.
• ›API keys — paused: All existing API keys are paused. They remain visible in the dashboard but all requests to /api/v1/simulate using those keys return HTTP 402 Payment Required with the diagnostic header X-Lumis-Reason: trial_expired_keys_paused. Keys are not rotated or revoked — upgrading to Pro restores access without regenerating keys.
• ›Monthly simulation cap: Resets to 100 simulations per month.

Lumis sends up to three automated emails before the trial ends:

• ›Day 0 (welcome): Confirms trial activation and trial end date.
• ›Day 7 (midpoint): Summary of usage to date with an upgrade prompt.
• ›Day 12 (final warning): Lists exactly which API keys will be paused and includes a data-export reminder.

A downgrade-confirmation email is sent after the trial expires. You may unsubscribe from marketing emails at any time; transactional trial-lifecycle emails cannot be unsubscribed from while you have an active trial.

Audit log retention depends on your current plan:

Before your trial expires, export any audit logs you wish to retain beyond the 14-day Free window. Use Console → Simulations → Export to download logs as JSON or CSV. Logs deleted at downgrade are not recoverable — even after a subsequent upgrade.

Upgrading to Pro or Business before the trial expires preserves your API keys, rulesets, and audit logs.

Paid plans (Pro and Business) are billed monthly via Lemon Squeezy.

Subscription fees are non-refundable except where required by law.

Business simulation overages are calculated at a rate of $0.002 per additional simulation ($2.00 per 1,000).

Cancelling a paid subscription downgrades your workspace to the Free tier at the end of the current billing period. A new trial is not granted on cancellation.

You agree not to:

• ›Use the Service to process real personal data or actual financial transactions.
• ›Reverse-engineer, resell, or sublicense access to the Service.
• ›Attempt to circumvent rate limits, quota enforcement, or authentication controls.
• ›Use the Service in any manner that violates applicable law or regulation.

The Service is provided "as is" and "as available" without warranty of any kind. Lumis does not warrant that the Service will be uninterrupted, error-free, or suitable for any particular compliance or regulatory purpose.

To the maximum extent permitted by applicable law, Lumis shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including loss of data.

Lumis may update these Terms at any time. Material changes will be communicated by email to the address on file or by a notice in the dashboard at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance.

Questions about these Terms? Email legal@lumiscompliance.com.